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HVAC Customer Service Survey
NAME
DATE
PHONE
E-MAIL
MAY BE FILLED OUT AT TIME OF SERVICE, OR ON LINE, WITHIN 1 WEEK OF
SERVICE, AT WWW.ALLIEDPLB-N-HTG.COM.
EACH COMPLETED SURVEY WILL BE ENTERED INTO A MONTHLY DRAWING
FOR $100.00
THANK YOU!!!!!
1. Was our office staff courteous and helpful?...............................................................................
2. Were your questions answered to your satisfaction?................................................................
3. Did our technician greet you pleasantly? ..................................................................................
4. Was our technician's appearance satisfactory? .......................................................................
5. Was our technician courteous? .................................................................................................
6. Does anyone in your home suffer from allergies?......................................................................
7. Does lack of humidity affect anyone in your home during the winter?.......................................
8. Do you have to dust often in your home?....................................................................................
9. Did you know we also provide plumbing service?....................................................................
10. Is your system noise objectionable?........................................................................................
11. Would you like to save 10% on today's service call? (Ask your technician)....................
What is the approximate age of your cooling system?
Which rooms in your home are least comfortable?
What is the approximate age of your heating system?
Additional comments/suggestions?
What is your typical electric bill?
What is your typical gas/oil bill?
Is there anything you would like to change about your present system?
Please rate your experience with Allied Plumbing and Heating on a scale of 1 to 10 with 10 being highest.
